Posted on Jun 16, 2016 by Jennifer Yugo, PhD
The Doctor Weighs In: “Delivering Positive Wait Time Experiences”
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Posted on Jun 16, 2016 by Jennifer Yugo, PhD
What does it take to significantly improve and deliver a positive waiting experience? Consider scripting the intended patient experience and then establish processes your employees can execute to sustain that experience.
Read Dr. Jennifer Yugo’s latest blog post for more tips on how to deliver a positive wait time experience.
Managing Director + Owner. Jennifer's greatest passion is contributing to organizations that exceed their intended goals while creating environments where employees thrive. She's been with the Corvirtus Team for 10 years starting as Chief Scientist before becoming Managing Director under the leadership of our founders and then acquiring the business in 2019.
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