What does it take to significantly improve and deliver a positive waiting experience? Consider scripting the intended patient experience and then establish processes your employees can execute to sustain that experience.
Managing Director & Owner. Jennifer is passionate about helping organizations exceed their goals while creating environments where employees thrive. She joined Corvirtus 13 years ago as Chief Scientist, later becoming Managing Director under the guidance of the company's founders before acquiring the business in 2019. Today, she leads Corvirtus in helping organizations make better hiring, leadership, and culture decisions through the application of behavioral science.
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