Posted on May 31, 2016 by Jennifer Yugo, PhD

The Doctor Weighs In: How to Chart Using the Disney Compass”

The Doctor Weighs in Blog Post: “How to Chart a Better Patient Experience Using the Disney Compass”

Read Corvirtus Chief Scientist Jennifer Yugo’s latest blog post for The Doctor Weighs In. In this post, Dr. Yugo explores how to use Disney’s Guestology guidelines of needs, wants, stereotypes, and emotions to create a best-in-class patient experience. Read the entire blog post.

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About the Author

Jennifer Yugo, PhD

Managing Director + Owner. Jennifer's greatest passion is contributing to organizations that exceed their intended goals while creating environments where employees thrive. She's been with the Corvirtus Team for 10 years starting as Chief Scientist before becoming Managing Director under the leadership of our founders and then acquiring the business in 2019.