“They didn’t fit our culture,” is one of the most common responses to "Why do most employees fail?" For most, this is a catch-all statement and they struggle with pin-pointing exactly what [...]
Hiring, developing, and retaining top performers is a goal of most business leaders and HR teams. But could it be that top performers flee because they are not valued by their colleagues – more [...]
People fear the unknown – and in this case, many fear that using assessments as part of their hiring process will cause massive amounts of candidates to abandon the process - but this doesn't [...]
Emotional labor is when employees are aware of their emotions and natural tendencies and have to often override them to display the appropriate attitude.
Hiring assessments only influence business results if their findings and recommendations are relevant, understood, and used as part of the hiring decision.
Service-intense industries such as healthcare, retail, restaurants, and hotels are always striving to create an exceptional service experience because they know the impact it has on sales and [...]
Applicants can easily remove themselves from your hiring process with little time lost if these initial steps take too much time or are difficult to complete.
Many companies that I speak to are solely focused on management selection – but simply leaving hourly selection to chance can cost your company more than you think!