Building Teams that consistently Deliver a Best-in-Class Customer Experience

We mix and match tests to create assessments that are unique to the demands of your positions, culture, and intended customer experience. Some of the tests we offer for retail and sales roles include:

The ability to problem-solve, as well as learn and process new information quickly, is the strongest predictor of job performance. We offer cognitive assessments for entry-, management-, and executive-level candidates. These tests screen candidates for learning aptitude, quality orientation, and the ability to solve problems quickly and effectively.

We know from our work in the retail industry the qualities that drive sales, operational excellence, and exceeding customer expectations. We can work with you to understand the attributes and personality characteristics that are essential for success in your culture and operations.

Situational assessments present candidates with realistic scenarios they are likely to encounter on the job. Situational tests increase candidate perceptions of fairness, job-relatedness, and overall enjoyment of the hiring process – increasing their interest and level of attraction to your brand.

Stockroom & Warehouse

• Reduction in theft by more than 40%
• Increase in attention to procedures and qualilty by more than 50%
• Improvement in teamwork and operations by more than 30%

Management & Operations

• 14% Greater managerial fit with your culture and business
• 10x Greater problem solving and drive for excellence
• Greater consistent execution of brand and intended customer experience