People fear the unknown – and in this case, many fear that using assessments as part of their hiring process will cause massive amounts of candidates to abandon the process - but this doesn't [...]
Emotional labor is when employees are aware of their emotions and natural tendencies and have to often override them to display the appropriate attitude.
Learn why utilizing innovative assessment technology to identify culture-fit candidates is essential to modern talent acquisition for business success.
Communication is one of the most critical tools we have for ensuring great patient care and improving key outcomes from safety to patient (and employee) satisfaction. Learn how you can hire [...]
Hiring assessments only influence business results if their findings and recommendations are relevant, understood, and used as part of the hiring decision.
The restaurant industry has always accepted high turnover as a fact of life, something that operators simply had to work around. Unfortunately, these workarounds often compromise the customer’s [...]
Service-intense industries such as healthcare, retail, restaurants, and hotels are always striving to create an exceptional service experience because they know the impact it has on sales and [...]